Terms of Service

These terms govern your use of YourKampala. By placing an order you agree to our pricing, production timelines, and return policy.
Terms & Conditions
Effective Date: June, 2026 Website: https://yourkampala.run.place These Terms & Conditions (“Terms”) govern your use of YourKampala (“we,” “our,” or “us”) and our website and services. By accessing or using our website, you agree to these Terms.
1. Overview of Services
YourKampala provides ready-to-wear fashion retail, including but not limited to: In-house designed apparel and accessories Online ordering of ready-to-wear items Related fashion and styling content All items are sold as ready-to-wear and ship as pictured and described.
2. Eligibility
To use our services, you must: Be at least 18 years old, or have permission from a parent/guardian Provide accurate and complete information Comply with all applicable laws We reserve the right to refuse service to anyone for any reason at any time.
3. Orders and Products
All products are sold as ready-to-wear. By placing an order, you agree that: You have selected the correct item and size from the options listed Minor variations may occur due to fabric, lighting, or photography Stock is limited and orders are subject to availability We reserve the right to refuse or cancel any order at our discretion.
4. Sizing and Fit
Sizes and fit details are shown on each product page. Customers are responsible for selecting the correct size from the options provided. We are happy to help you choose before you order — just contact us. See our returns policy below for unworn items that don’t fit as expected.
5. Pricing and Payments
All prices are listed unless otherwise stated Payment is required at the time of purchase We use secure third-party payment processors We do not store full payment card details We reserve the right to change pricing at any time before purchase.
6. Production and Delivery
Production times are estimates and may vary Shipping times depend on location and carrier We are not responsible for delays caused by shipping carriers, customs, or external events Risk of loss transfers to the shipper/customer once the item is shipped.
7. Returns and Refunds
For our ready-to-wear items:
✅ We accept returns or exchanges on unworn items in original condition
✅ Contact us within 7 days of delivery to arrange a return or exchange
❌ We cannot accept items that have been worn, washed, or altered
If you believe there is a defect, contact us within 7 days of delivery.
8. Cancellations
Orders may only be canceled if: The item has not yet been dispatched Once an order has shipped, cancellation is not guaranteed and may not be possible.
9. Intellectual Property
All content on this website, including: Logos Designs Text Images Branding materials are owned by YourKampala and may not be copied or reused without permission.
10. User Accounts
If you create an account: You are responsible for maintaining confidentiality You are responsible for all activity under your account We reserve the right to suspend accounts for misuse We are not liable for any loss or damage from unauthorized use of your account.
11. Limitation of Liability
To the maximum extent permitted by law: We are not liable for indirect, incidental, or consequential damages Our liability is limited to the amount paid for the product in question We do not guarantee that our services will be uninterrupted or error-free This does not affect your statutory rights.
12. Third-Party Services
We may use third-party providers for: Payments Shipping Analytics We are not responsible for their actions or policies.
13. Privacy
Your use of our services is also governed by our Privacy Policy.
14. Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept the updated Terms.
15. Contact Information
If you have questions about these Terms:

Email: support@yourkampala.run.place
Website: https://yourkampala.run.place